When is the right time to upgrade or migrate to a new financial accountancy or enterprise resource planning software?

A growing business of any size, from a small number of employees to a few hundred and beyond; often gets to a stage in its growth where it has outgrown the capabilities of basic financial accountancy packages and legacy ERP software either because they’re unable to process increased transaction volumes or expanding inventory requirements, lacking…

Securitas Ireland’s Financials, Customer Service and Business Intelligence transformed by Sysco Software

Sysco Software’s Microsoft Dynamics 365 & NAV Managed Service implementation to transform Securitas Financials, Business Insights and Customer Service Sysco Software Solutions are delighted to announce their status as official Microsoft Dynamics 365 NAV provider to Securitas; with a full cloud ready, managed service implementation of Microsoft Dynamics providing a platform for growth across their business accounts…

Reasons to Upgrade to Microsoft Dynamics NAV 2017

Microsoft Dynamics NAV is the backbone to many businesses across Ireland and Northern Ireland providing a unique combination of business intelligence, communication and collaboration tools – enabling users to have complete visibility and control over their business operations. One of the major benefits of using Microsoft Dynamics NAV beyond the core business benefits is Microsoft’s…

GDPR Double Opt-In Marketing with Microsoft Dynamics

GDPR will affect every company that uses personal data from EU citizens. If you’re collecting email addresses and send email to subscribers in the EU, you’ll have to comply with GDPR—no matter where you’re based. GDPR touches several aspects of email marketing, especially how marketers seek, collect, and record consent. In this post, we’ll look…

CRM Knowledgebase : What are accounts, contacts, leads, opportunities and cases for?

Account and contact records store much of the information that you and your team collect from your customers. You store data about companies you do business with in accounts. Similar to Microsoft Office Outlook or other email programs, you store data about the people you know and work with in contacts. Usually, an account has more than…

Introducing Customer Relationship Insights for Dynamics 365

Many sales professionals spend a large part of their day working in Microsoft Dynamics 365 and it’s solution subsets such as Dynamics 365 for Sales, Dynamics 365 for Customer Service, Dynamics 365 for Marketing and in some cases where integration is necessary between ERP and CRM systems Dynamics 365 for Finance and Operation Business and Enterprise Editions.…

Deliver Better Customer Service with Microsoft Dynamics 365

Dynamics 365 for Customer Service improves how business handle their customer service through a single, unified experience that delivers end-to-end service across every channel – earning customer loyalty and empowering agents. In this post, we’ll look at 5 ways Microsoft Dynamics 365 for Customer Service helps businesses to deliver a higher standard of customer service. 1.…