Dynamics 365 In-App : Campaigns vs Quick Campaigns

In-App Marketing is a great way to promote your business and improve sales with targeted marketing campaigns in Microsoft Dynamics 365. Create activities for each campaign and assign them to different team members. Track customer response and costs for each campaign. The Marketing work area within Dynamics 365 provides basic marketing features and gets you…

New Release : Microsoft Dynamics 365 for Talent

Microsoft announced the technical preview version of Microsoft Dynamics 365 for Talent at the beginning of June. At that time, Microsoft stated Dynamics 365 for Talent, designed for HR roles, offered a “holistic approach to attracting, onboarding and growing talent.” Now organisations can strategically attract, retain and optimise their talent so they thrive and achieve high-impact, sustainable…

Introducing Customer Relationship Insights for Dynamics 365

Many sales professionals spend a large part of their day working in Microsoft Dynamics 365 and it’s solution subsets such as Dynamics 365 for Sales, Dynamics 365 for Customer Service, Dynamics 365 for Marketing and in some cases where integration is necessary between ERP and CRM systems Dynamics 365 for Finance and Operation Business and Enterprise Editions.…

Unify Sales, Projects and Resources with Project Service Automation – Dynamics 365

Microsoft Dynamics for Project Service Automation enables you to run your project-based business more productively by bringing people, processes, and automation technology together through a unified experience. Earn your customers’ loyalty by using intelligent automation services to deliver accurate estimates that meet expectations. Work efficiently through automation technology, collaboration tools, training, and a complete view…

Engage your customers with intelligent insights – Dynamics 365 for Customer Insights

Microsoft Dynamics for Customer Insights enables you to better understand your customers to engage them through intelligent insights. Using Dynamics 365 with Microsoft Azure, transform your data into timely and relevant information, inferences, and predictions that help your business succeed. How does Microsoft Dynamics for Customer Insight benefit business? Get a 360-degree view of the…

Microsoft Relationship Sales : What can it do for your business?

Microsoft Dynamics 365 Relationship Sales combines LinkedIn Sales Navigator and Dynamics 365 for Sales. It enables businesses to unify social and sales data to identify the right leads and connect with them through personalised engagement. In this post, we’ll look at 3 ways Microsoft Dynamics 365 Relationship Sales helps businesses build the right sales relationships,…

Deliver Better Customer Service with Microsoft Dynamics 365

Dynamics 365 for Customer Service improves how business handle their customer service through a single, unified experience that delivers end-to-end service across every channel – earning customer loyalty and empowering agents. In this post, we’ll look at 5 ways Microsoft Dynamics 365 for Customer Service helps businesses to deliver a higher standard of customer service. 1.…