We are pleased to announce the roll out of the Sysco Online Customer Portal. The online portal will allow you to manage your support tickets and change requests on the web, replacing the NAV Support email address.
We will be rolling out the portal over the coming months. You will be contacted closer to the time to confirm the date you will start managing your tickets online. In the meantime, please familiarise yourself & other employees with the new functionality by watching our demo video & instructions online.
There will be one log on per customer & users select themselves as a contact when submitting tickets on the portal, please see page 5 of the instructions for more information.
In the next few weeks, you will receive a list of contacts that we hold for you at this moment. Please review this list & add or remove any contacts as appropriate, then return the list.
Sysco Support Team