Microsoft Dynamics 365
Customer Relationship Management / CRM

Customer relationship management (CRM) can help reduce costs and increase profitability by organising and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

Sysco Software’s Experience in Microsoft Dynamics CRM

Sysco Software Solutions is one of the top 5% of Microsoft Dynamics partners worldwide and are Ireland’s largest dedicated Microsoft Dynamics partner. Sysco Software Solutions have a global footprint enable clients to achieve greater success and efficiency through effective and appropriate deployment of Customer Relationship Management and Marketing Automation technologies. Sysco Software Solutions has a proven track record of assisting clients in scaling their operations and achieve their fullest potential.

Customer Relationship Management or CRM, is a strategy a company follows to manage the interactions with current and future customers. It involves using technology to organise, automate and synchronise sales, marketing and customer service within a closed-loop system.

CRM solutions deliver ROI through marketing automation, customer service, and sales force automation. Deliver amazing customer experiences every time. Microsoft Dynamics 365’s CRM software helps you turn every customer into a happy customer.

Sysco provide CRM solutions across Sales, Customer Service and Marketing Automation.
Unify your teams under a single CRM application.

Sysco Software are experienced in implementing Microsoft Dynamics 365
for Sales, Customer Service and Marketing in the following industries…

Healthcare

Manufacturing

Construction

Wealth Management

Insurance

Banking

Microsoft Dynamics 365 / CRM Clients

“Sysco’s Microsoft Dynamics CRM implementation and its management by our teams has allowed us to track opportunities more closely, effectively and efficiently, which has ultimately improved our sales…”

Gordon McCaw – National Supply Chain & Partnership Manager
Metal Technology

Read the Full Case Reference

Unify Sales, Marketing and Customer Service with a single source of truth.

CRM allows sales teams to better forecast and manage all the complexities of sales and centralises information so teams can work better together.  It allows Marketing teams to segment and target their database and record all communication and activities; driving more leads and ultimately more business.  Customer Service get all the information they need to resolve a complaint or enquiry quickly to leave customers impressed.  All information recorded centrally – 3 teams, 1 CRM.

Sysco Software offers both on-premise and cloud-based CRM solutions to meet your unique business needs. We also offer mobile CRM apps and platforms that allow you to manage your customer relationships on your mobile devices, and tools that integrate data and reporting from social media directly into your CRM application.

Microsoft Dynamics CRM helps you better service current customers and win new ones by providing a complete set of tools and information for customer-facing teams within your organisation. Build more loyal and profitable customer relationships through better customer intelligence and personalised experiences.

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