Customer Management with Microsoft Dynamics 365 for Sales
Foster customer relationships through authentic, personal engagement
Unify your sales experience around relationships. With relationship-centered insights, you’ll deliver the personal engagement that your customers demand.
- Identify, understand, and connect with customers through social networks
- Engage through sharing of personalised and relevant content
- Build trust with continuous insights and recommendations based on actual customer needs
- Easily grow and maintain your one-to-one customer relationships—at scale—with unified data and systems
Microsoft Dynamics 365 for Sales : Relationship Management Capabilities
Grow your business profitably
Use built-in digital intelligence and automated business processes to increase your revenue while controlling acquisition costs.
Sell more by staying focused
Maximise your sales team’s performance by reducing distractions and helping them focus on the priorities.
Work smarter to win faster
Close deals faster by working efficiently, collaborating and applying contextual insights from your sales management software.
Start with smarter sales capabilities
The way people buy has fundamentally changed. Today’s customer is constantly connected via their mobile device, is plugged into social networks
and does their own research to solve their problems.