Microsoft have released a data integration tool for linking Microsoft Dynamics NAV/AX and Microsoft Dynamics CRM – creatively called the Microsoft Dynamics Connector.
The connector allows for out of the box bi-directional integration between the ERP entities and the CRM entities such as Customer, Invoices, Sales Orders and Items. The connector works with both on-premise and online and uses web services for the data integration. The integration will look at the following entities in the Microsoft Dynamics ERP and Dynamics CRM:
This integration allows for a greater ROI from your Dynamics solutions as well as improving internal efficiencies and reducing data duplication. This allows for customer facing employees (sales, telesales) a view of aged debtors information or allows operations teams access to information on orders being placed. This additional data can be used when reporting financial information with CRM information.
How the Connector works:
- An integrated system that increases business efficiency by keeping the two systems in sync
- Get transparency when things go wrong
- Save time by using an out of the box integration with all the components you need
- No license cost
If you have any questions about the Microsoft Dynamics Connector just send me an email firstname.lastname@example.org.
by Richard Dunlop