Sysco Dynamics 365 Business Central / NAV and CRM User Day 2019
Registration & Agenda

Thursday 28th November 2019 – One Microsoft Place, Dublin

Sysco Software have the pleasure of inviting you to our Microsoft Dynamics 365 Business Central / NAV and CRM User Day.

We will be holding the event on Thursday 28th November 2019 at One Microsoft Place, Dublin.

Our morning and afternoon sessions will give you up to date information on Microsoft Dynamics 365 Business Central (NAV) and Microsoft Dynamics 365 Customer Engagement with first hand experiences from customers.

Agenda – Registration Opens at 9:30AM

User Registration

10:00 – 10:10 Welcome Note Microsoft
10:10 – 10:30 Sysco Update Charles Donnelly, CEO
10:30 – 11:30 Business Central (NAV) Update Michael McCabe, Dynamics 365 Business Central Lead – Sysco Software Solutions
11:30 – 11:45 Continia Expense Management and Document Capture Gillian Quinlan, Dynamics 365 Client Services Lead – Sysco Software Solutions

Mid-Session Interval

12:00 – 12:15 Power Apps Ryan Cairns, Dynamics 365 Business Central Development Manager – Sysco Software Solutions
12:15 – 12:30 Microsoft Power BI + Jet Global Integration Carly Dorbie, Dynamics 365 Business Central Technical Consultant – Sysco Software Solutions
12:30 – 13:00 Business Central on Azure Karl Donnelly, Azure Team Lead – Sysco Software Solutions
13:00 – 13:20 Typetec Customer Experience Mark Fitzgerald, Director of Operations – Typetec

Lunch Interval

14:05 – 14:20 Introduction to CRM Vincent Fitzpatrick, CRM Sales Manager – Sysco Software Solutions
14:20 – 14:35 Microsoft Dynamics 365 for Sales Vincent Fitzpatrick, CRM Sales Manager – Sysco Software Solutions
14:35 – 14:45 Email / Office 365 integration Joaquim Lavos, Dynamics 365 Solution Architect – Sysco Software Solutions
14:45 – 15:00 Microsoft Dynamics 365 for Customer Service Joaquim Lavos, Dynamics 365 Solution Architect – Sysco Software Solutions
15:00 – 15:15 SLA’s for Dynamics 365 Customer Service Joaquim Lavos, Dynamics 365 Solution Architect – Sysco Software Solutions
15:15 – 15:25 Dynamics 365 Mobile Applications Joaquim Lavos, Dynamics 365 Solution Architect – Sysco Software Solutions
Q&A Session All Members

DATE AND TIME

Thurs, Nov 28, 2019
Registration Opens 9:30 AM

LOCATION

One Microsoft Place,
South County Business Park,
Carmanhall and Leopardstown,
Dublin 18,
D18 P521,
Ireland