Customer Success Stories

Sysco understand that every business is unique, as are the digital transformation challenges. But don’t take our word for it. See what our customers have to say about Sysco across various Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Business Intelligence and Azure Managed Services implementations.

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“We work actively with our business partners to deliver our services when they need them. Having digital connections is core to delivering many elements of the HBS strategy. The Microsoft Dynamics 365 CRM and Case Management solution will have a very positive impact for our customers and their interactions with us.”

Jane Carolan, National Director – Health Business Services (HBS)


“At STATSports we focus on efficiencies and performance as part of the market we are in but more important to us is to ensure we harness technology to provide the best service to our customers, and we see Microsoft Dynamics and Sysco Software Solutions as helping us do that.”

Paul McKernan, CIO – STATSports


“Microsoft Dynamics has made Securitas more efficient and effective in how we work. The great thing about Dynamics NAV is that it can be tailored to your business needs and Sysco have been great in delivering exactly what we needed from day one. We have already seen improvements in our cash flow and we will see further improvements down the line in our controls and processes.”

Shane Lambert, Financial Controller – Securitas


“The Microsoft Dynamics solution implemented by Sysco Software Solutions is utilised right across the business from materials in to bottles out and beyond to providing stock and materials traceability and revenue approved systems for customs purposes to implementing the best practices required to support and automate key food safety requirements.”

Lillian Treacy, Group Accountant – Robert A Merry & Co. Ltd


“We chose Microsoft Dynamics and Sysco because they have a Revenue Approved Bonded Warehouse module and a lot of experience in the Drinks Industry. It made it very easy for us and there’s no need to invest in another ERP system in the future.”

Peter Cooney, Export Sales Director – Na Cuana Distillery


“The benefits of Sysco’s design and implementation of Microsoft Dynamics NAV where considerable throughout the business. We achieved immediate stock management with visibility of their three main warehouse units who are all now using Microsoft Dynamics NAV as their own source of stock management.”

James Mathers, General Manager – White’s Oats


“We had our project team and Sysco had their project team. The two teams worked really well together. Nine months later we had a finished product and were delighted that it ticked all the boxes that we required. It has been in play now for a year and we are very happy with the outcome. Our customers are absolutely delighted.”

Richard Ellis, Service and Education Director, Cardiac Services


“The project structure provided by Sysco was key in the success of the project. Everyone knew what their role was going to be which made it very easy to deliver. Sysco worked very well with us within that governance structure.”

Richard Connell, Head of Projects – SISK Healthcare


“Sysco have almost in a sense become members of staff because they are working with us so closely and they know every aspect of our business and to a degree they know it sometimes better than our own staff. They get right into the detail of what a process and procedure needs to be and how it needs to operate so that they can design the best system to suit your needs.”

Sandra McElhinney, Head of Information and ICT – RQIA

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