Dynamics 365 and Power Platform Wave 2 Release Plans

Microsoft have now published the 2020 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform. This will bring a number of a new capabilities that will be released later this year between October 2020 and March 2021. This second release wave of the year offers hundreds of new features and enhancements, demonstrating Microsoft’s continued investment to power…

Sysco Software to transform the HSE’s Health Business Services Customer Service

Left to Right: Kevin Kelly, Digital Lead – Health Business Services, Jane Carolan, National Director – Health Business Services, Vincent Fitzpatrick – Microsoft Dynamics 365 / CRM Commercial Lead at Sysco Software Solutions Download as a PDF Health Business Services (HBS) and Sysco Software Solutions. A Digital Transformation in Customer Service Delivery Health Business Services…

Dynamics 365 In-App : Campaigns vs Quick Campaigns

In-App Marketing is a great way to promote your business and improve sales with targeted marketing campaigns in Microsoft Dynamics 365. Create activities for each campaign and assign them to different team members. Track customer response and costs for each campaign. The Marketing work area within Dynamics 365 provides basic marketing features and gets you…