Customer story: Park Place technologies builds personal relationships to drive global sales

Park Place Technologies is growing fast. They’re using Dynamics 365 to build relationships and maintain a 97% satisfaction rate with more than 13,000 customers.

With Dynamics 365, their sellers focus on the right opportunities and pivot when needed. They collect and analyze data to improve productivity and close more deals today, while leveraging actionable insights and predictive analytics that inform where to go in the future.

At Sysco Software Solutions, we understand how important relationships are in driving sales, and we can set you up with intelligent tools to close more deals. Contact us to learn more.

Customer Service Trends

To create a positive customer experience, organizations must understand customer behaviors, preferences, and expectations. This infographic highlights some of the key standards @Microsoft can help you achieve. Contact Sysco Software Solutions to learn more today. 

Three ways content marketing boosts the value of your leads

Oftentimes, a prospect has never heard of a company when a sales rep first makes contact. This cold-calling strategy can be frustrating and ineffective, but content marketing offers an alternative.

Connected sales and marketing offer a huge opportunity for more effective lead generation and follow-up. By putting out educational content, you can build trust and add value with leads before your sellers initiate contact.

At Sysco Software Solutions, we can help you find the best tools to integrate marketing and sales and boost the value of your leads. Contact us to learn more.

Deliver always-on service with Dynamics 365 Virtual Agent for Customer Service

Discover how Microsoft Dynamics 365 Customer Service Insights and Power Virtual Agents delivers a 360-degree view of your service operation, along with machine-learned insights to help use data to make smarter decisions about what to optimize or automate. To learn more about how Microsoft empowers you to deliver exceptional customer experiences when you enable Always On Service, contact Sysco Software Solutions.

Customer story: TGI Fridays migrates key business processes to Microsoft Dynamics 365

Field workers at TGI Fridays can connect to their company network remotely through Dynamics 365, providing efficiencies that can be measured in days rather than hours.

This connectivity means that decision makers have access to the information they need in real time, helping them work efficiently and make informed decisions from the devices of their choice.

At Sysco Software Solutions, we believe your employees should enjoy the same access to information, whenever and wherever they need it. We can help you make it happen. Contact us to learn more.

Dynamics 365 Business Central SaaS to launch in Ireland – October 2020

Microsoft Ireland have announced their plans to launch the localised SaaS Version of Dynamics 365 Business Central in Ireland this October 2020. Sysco Software Solutions, as a 2020 Local Partner of Year Awards Winner and long term Gold Accredited Partner for ERP, were the first Microsoft Partner to bring Microsoft’s previous iteration of the Business…

Country Partner of the Year Winners 2020 for Microsoft Dynamics 365 Business Applications

Sysco Software Solutions are exceptionally proud to announce our acceptance of a Microsoft Local Country Partner of the Year 2020 Business Applications – Proactive Customer Service Award at the Partners Awards Evening on Thursday 23rd July 2020. Special thanks to Microsoft for arranging an excellent night of entertainment and recognition for key partners across Ireland.…