Microsoft Dynamics CRM

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Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.
CRM is a strategy a company follows to manage the interactions with current and future customers.  It involves using technology to organise, automate and synchronise sales, marketing and customer service.

CRM solutions can deliver ROI through marketing automation, customer service, and sales force automation. Deliver amazing customer experiences every time. Microsoft Dynamics CRM helps you turn every customer into a happy customer.

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Three teams,
one unified CRM

Customer Service

What is CRM?

CRM allows sales teams to better forecast and manage all the complexities of sales and centralises information so teams can work better together.  It allows Marketing teams to segment and target their database and record all communication and activities; driving more leads and ultimately more business.  Customer Service get all the information they need to resolve a complaint or enquiry quickly to leave customers impressed.  All information recorded centrally – 3 teams, 1 CRM.

Sysco Software offers both on-premise and cloud-based CRM solutions to meet your unique business needs. We also offer mobile CRM apps and platforms that allow you to manage your customer relationships on your mobile devices, and tools that integrate data and reporting from social media directly into your CRM application.

Sales Force Automation
Dynamics Marketing
Social CRM
Customer Service CRM
Mobile CRM

Take a test drive

Click the banner and we’ll take you on a guided tour of Microsoft Dynamics CRM that matches your job role.  In as little as five minutes, you’ll have a better handle on how to:
  • Manage contacts
  • Qualify leads
  • Put social media insights to work
  • Collaborate with colleagues
  • Utilize knowledge bases
  • Respond appropriately leads and opportunities
  • Respond quickly to service cases
  • Close service cases