Customer Relationship Management (CRM)
Sysco offers you the market leading Customer Relationship Management Solutions:
Microsoft Dynamics CRM
Microsoft Dynamics CRM (Customer Relationship Management) is a Microsoft solution that uses Microsoft .NET-connected technologies to automate day-to-day tasks for sales, customer service, field service, call centre, and marketing professionals. Microsoft Dynamics CRM is a flexible customer relationship management (CRM) solution that works the way your people do, your business and your IT want to.
From first customer contact to after-sales service, Microsoft Dynamics CRM provides web-enabled customer relationship management solutions to automate day-to-day tasks for sales, customer service, field service, call centre and marketing professionals. Strengthen your customer loyalty, and empower your sales, marketing and customer service teams to work together to shorten sales cycles and increase revenue.
CRM has two typical implementation methods: on-premise and on-demand/hosted.
Hosted Microsoft Dynamics CRM is ideal for businesses with:
- Limited IT resources
- A requirement to rapidly deploy - get users up and running quickly
- A desire to manage IT costs and minimise upfront lump sum payments
- A concern with system uptime and reliability
Sysco can host and manage Microsoft Dynamics CRM in a tier one facility, and provide flexible packaging and payment options. With software-as-a-service, you pay for the number of users you have any given month. The support is covered by a binding Service Level Agreement (SLA) to ensure a predictable service and support experience.
We have brought all information on our offering together at ReadyDynamics
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Overview brochure
